Martijn Maas

Martijn Maas

Martijn Maas is a complex problem solver and senior consultant at CoThink. He is an expert in incident, problem and crisis management. He combines over 20 years of experience in ICT with a background in psychology and leadership development.\\\"My biggest passion is inspiring people to look at issues in a new way so that they are able to take the next step themselves. I consider approaching complexity in a simple way as the key to improvement and growth.\\\" Martijn developed an innovative approach to quality improvement in operational ICT environments. An important part of this is combining people’s intrinsic skills and motivation with structured problem solving methods aimed at the goal, not the process.
Presentation Title: Preventing Big Problems with Big Data!
Presentation Summary:
Complex Problem Solving is rightfully getting more and more attention as the most important skill for the near future. But what if we could predict and even prevent big problems? In this talk Martijn will show how an innovative combination of effective problem and risk analysis with intelligent big data tools can lead to drastic reduction in incidents, MTTR and failed changes. What it takes? For starters: stop looking for what you want to find, start finding what you are not looking for. This talk will inspire the audience on their way to future proof problem (incident) solving .. and moreover .. problem prevention!